Terms & Conditions

Effective Date: 10/12/2024

Welcome to IndoBaz! By using our services or purchasing products from our website (https://indobaz.com ), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Terms

• IndoBaz operates as a marketplace connecting Indian sellers with customers in the UAE. We facilitate transactions and provide logistics services for product delivery.
• By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Product Information

• All product descriptions, prices, and availability are provided by the respective sellers. While we strive for accuracy, we do not guarantee that product information is error-free.
• Products may vary slightly from images due to lighting, display settings, or other factors.

3. Payment and Pricing

• Payments are accepted in AED. IndoBaz provides multiple payment options for your convenience.
• Prices include applicable taxes but may exclude shipping fees, which will be calculated at checkout.

4. Shipping and Delivery

• IndoBaz facilitates product delivery from Indian sellers to UAE customers. Estimated delivery times are displayed during checkout.
• Delays due to customs, holidays, or unforeseen circumstances are beyond our control.

5. Return and Refund Policy

• Returns are accepted within 7 days of delivery. Products must meet the following criteria:
  • In original packaging, unused, and with intact tags.
• Certain items are non-returnable (e.g., innerwear, swimwear, personalized products). Refer to our Refund Policy for details.
• Refunds will be processed within 1-2 business days after product inspection.

6. Customer Obligations

• Ensure accurate personal information is provided for shipping and communication.
• Use the website for lawful purposes only and refrain from fraudulent activities.

7. Limitation of Liability

• IndoBaz is not responsible for product defects or discrepancies. Issues must be resolved directly with the seller.
• In no event will IndoBaz be liable for indirect, incidental, or consequential damages.

8. Dispute Resolution

• In case of disputes, please contact us at care@indobaz.com . We aim to resolve issues amicably.
• Disputes unresolved through mutual agreement will be governed by UAE laws.

Contact Us

For questions or concerns, email us at care@indobaz.com or call +971 52 712 1375.